Milena KIPER-ESPERE

Project Manager: transport solutions

39 years old Driving License Île-de-France (78), France
Employed

Rich of living, studying and working experience in different countries, looking for a challenging environment to grow her competencies in project management.

Graduated from the most renowned university of economics in Poland, with 10-year-practice in international logistics and transport, enforced by an excellent command of English, French and Polish, I master a range of interpersonal skills indispensible to build an effective network and manage a successful team. An ambitious, courageous spirit, my major flaw is perfectionism.

Always supportive, reliable, able to withstand the pressure, criticism or even the failures to learn from, I like to share my ideas and convince a team to mobilize around a project.

Dynamic, with a widely known smile and positive thinking in all circumstances, including early Monday and late evening hours at work. Or likewise at around 32nd kilometre of her next marathon to accomplish - in a sport spirit.

EXPERIENCE

Transport Consultant

bp2r - Since September 2015 - Full-time - Paris, France

• Complex transport and logistics flow analysis
• Logistics modeling and optimization
• Transport and TMS tender management
• Development of quality, cost and environmental indicators applied to the supply chain
• Market watch

Marketing Engineer

Galaxy Computer - January 2015 to June 2015 - Full-time - Paris, France

• Product-related and document translation French/English to/ from Polish
• Creation, update, optimisation of partner database - company frontline product
• Application support to sales force, technical engineers as well as customers
• Monitoring product sales to analyze pricing plus promotional requirements
• Suggesting suitable product use to engineering department as well as contractors
• Collect and maintain competitive information to present complete market evaluation
• Participation in developing and introducing new products’ process

Bid Manager

Geodis Calberson GE - January 2010 to December 2014 - Full-time - Villeneuve-la-Garenne, France

• Creation of the tender centre for Central and Eastern Europe in French headquarters
• Global bid project management for Eastern Europe from initiation to execution, in order to win customers' contracts
• Project team definition, support and management (timelines, product quality, responsiveness and professionalism towards both internal and external clients)
• Bid documentation and data analysis, synthesis, translation (French, English, Polish), distribution
• Information management and coordination between customers, external providers, technical, legal, financial specialists, cost estimators and others involved in the bidding process (leading project kick-off meetings, weekly and ad-hoc)
• Time, quality, risk and cost effectiveness control of each project
• Coherence verification between offer components (technical, financial and legal), customer requirements and company's global strategy
• Proposal final elaboration, validation, submission, negotiations and monitoring its status till the implementation phase
• Regular reporting to client, corporate office and involved parties on progress and forecast of project team’s work status, escalating issues and evaluating needed support
• Client relations : point of contact, cooperation supervision, analysis of current and future needs, cost/quality/environmental optimization, financial results maximization
• Implementation and management of Customer Relationship Management (CMR - customer database and projects pipeline) software at the perimeter of 12 Eastern European countries
• Management of the road tenders launched by Geodis 4PL (Fourth Party Logistics) division : transport sourcing for group key customers

Localization specialist (translator) - Poland

FunForge Digital - April 2012 to April 2013 - Freelancer - Paris, France

• Translate French game text, guides, glossary and game-related documents into Polish taking into account language and stylistic specifics (project Isla Dorada)
• Project definition, planning and accomplishment within given time, budget and with an excellent quality
• Daily interaction with the studio localization manager, product manager, technical team, language specialists, external vendors
• Regular reporting of progress and forecasts, escalating issues and evaluating needed support
• Entry-level strategy outline : legal, time and budget aspects, partnering
• Polish game market analysis and marketing strategy

Tender coordinator for Central and Eastern Europe

Geodis Calberson Hungaria / Giraud International Hungary - January 2009 to December 2009 - Full-time - Budapest, Hungary

• Coordination of the tender projects between the customers, commercial, operational, legal and financial units
• Project definition and management from the request of information, analysis of the requirements and customer data, synthesis, translation, offer preparation and submission, negotiations, contract conclusion till the implementation phase
• Reporting on the zone tender activities for the management board and the concerned participants (pipeline, turnover, margin, customer satisfaction, improvement inputs)
• Building, harmonising and marketing service offer for 12 Eastern European countries
• Optimising the bid proposals form
• Client relations : point of contact, cooperation supervision, analysis of current and future needs, cost/quality/environmental optimization, financial results maximization
• Research and selection of new business opportunities
• Evaluation of competitors' strengths and weaknesses, industry best practices to increase the bid winning ratio

Tender coordinator for Central and Eastern Europe

Giraud International Pologne - January 2007 to December 2008 - Full-time - Warsaw, Poland

• Creation of the first tender centre for Central and Eastern Europe, bid process and participants' roles definition
• Coordination of Giraud Group participation in international tenders for Central and Eastern Europe
• Management of the bid process between the customers, foreign branches, commercial, operational, legal and financial teams in order to build a solution replying to the clients requirements and company's global vision on time and within the given budget
• Reporting on the zone tender activities for the management board and the concerned participants (pipeline, turnover, margin, customer satisfaction, improvement inputs)
• Management and organization of Giraud International participation in TLS Congress 2008 in Prague : unique point of contact with the congress organizer, accommodation and timeline planning for company general managers from Eastern Europe, technical preparation of the stand and marketing materials, selection of the customers to be met, client contact and meeting invitations, introduction and company presentation to the customers
• Appointed to be Management Representative for ISO 14001:2004 : system introduction, implementation and certification finalized in June 2008

Specialist in Commercial Department

Giraud International Pologne - August 2005 to December 2006 - Full-time - Warsaw, Poland

• Elaboration of pricing proposals for foreign agencies sales departments based on quotation from operational and technical departments in Poland
• Client portfolio and business development management
• Internal team meetings planning and coordination
• Reporting on country sales department activities
• Managing CRM inputs and pipeline for Polish sales department
• Translation of marketing, commercial and legal documents (English, French to/ from Polish)
• Formatting sales documents, offers and presentations
• Managing cooperation with marketing agencies (logo, prints, marketing materials)
• Handling marketing activities : preparation of company promotional materials, presentation in media, participation in industry events, reviews and general surveys
• Organisation of company annual integration camps, seasonal events
• General administration of the headquarters office in Warsaw

Specialist in National Forwarding Department

Raben Group - July 2004 to September 2004 - Internship - Grodzisk Mazowiecki, Poland

• Order processing (carrier assignment, transport tracking door-to-door)
• Transport document preparation, control and administration
• Invoicing national carriers
• Reporting on national transport operations : volumes, costs, carrier performance, client satisfaction feedback
• Taking stock
• Analysis of the information flow and activities handled by warehouse, forwarding and logistics departments
• Preparation of the project “How to improve communication in the company Raben Polska - Grodzisk Mazowiecki?”

Specialist in Financial Department

British Airways - July 2003 to September 2003 - Internship - Warsaw, Poland

• Translating, formulating business documentation and correspondence from/ to Polish/ English language
• Coordinating cooperation, documentation and information flow between the company and its business partners (travel agencies, tour operators, airlines)
• Assisting finance manager with its monthly and weekly reporting

EDUCATION

Doctoral studies in Logistics Management

Warsaw School of Economics - 2006 to 2009 - Warsaw, Poland

Master +2 in Company Finance and Accountancy

Warsaw School of Economics - 2003 to 2008 - Warsaw, Poland

Master thesis title : Speculative bubbles on the real estate markets in New Zealand, Finland and Sweden

Master +2 in Marketing and Logistics Management

Warsaw School of Economics - 2000 to 2005 - Warsaw, Poland

Master thesis title : Logistics centres: characteristics and development trends

6-month - Socrates-Erasmus Programme

Athens University of Economics and Business - 2004 to 2005 - Athens, Greece

Quality Internal Auditor

Quality Academy - January 2004 to February 2004 - Warsaw, Poland

Quality Management System – ISO 9001 : 2000

Faculty of Geography and Regional Studies

University of Warsaw - 2001 to 2002 - Warsaw, Poland

Linguistic Profile Class

Tadeusz Reytan High School - 1996 to 2000 - Warsaw, Poland

English, French advanced

SKILLS

Languages

• English : fluent (Level 3 Business English Certificate in London Chamber of Commerce and Industry ; Advanced English Certificate at University of Cambridge)
• French : fluent
• Polish : native
• Spanish : beginner

Management

• Customer relationship management
• Supplier relationship management
• Business strategy
• Project management: process, methodology, monitoring and monitoring
• Team management
• Risk management
• Quality management
• Environmental management
• Monitoring and reporting on bid, production costs and budgets
• Bid management
• Localization management

Business Analysis

• Data collection
• Data analysis
• Organisation assessment

Engineering

• Data modeling
• Flow engineering
• Network design
• Transport plan
• Performance improvement: costs, quality and environmental impact
• Bid production

Communication and localisation

• International interpersonal skills
• Translations
• Meetings
• Presentations
• Negotiations
• Team trainings
• Marketing
• Editorial

Sales

• Principal point of contact for customer
• Qualification process
• Costs, budgets collating
• Market, Business Analysis

Administrative

• Bid file documentation, information maintain and distribution
• Delivery of client documents
• Database access, administration and management

Quality

• Application of organization standards
• Approval management

Community membership

• Member of Expatriés Triathlon Paris Club (2014-2016)
• Participant in organizing European Economic Summit in Warsaw (April 2005)
• Vice-President for Public Relations in the Students’ Union of Transport, Forwarding and Logistics at Warsaw School of Economics (2003-2005)
  • Organization of the conference on “Sustainable development in transport” (May 2004)
  • Organization of the conference on “Poland's role in transport after joining the European Union” (December 2003)
• Member of Atelier Art (Photography and Graphics) in Palace of Culture and Science in Warsaw, Poland (1992-2002)

INTERESTS

Sport

• Running (Paris Marathon 2015 - 4h36, Paris Semi-marathon 2015 - 1h59, Warsaw Marathon 2014 - 5h32, Warsaw Semi-marathon 2013 - 2h31)
• Mountain biking
• Yachting (certified since 1997)

Voyages

• Europe
• North America
• Latin America

Arts

• Photography (2-year-course in Palace of Culture and Science in Warsaw, Poland)